Administration Assistant

• Florence Price Gardens, Ballina are looking for a Full-time Administration Assistant
• Higher Wages, Tax Benefits, and Limitless Opportunities!
• Salary packaging opportunities up to $15,900 per year

We are looking for an Administration Assistant to work at our 120-bed Aged Care Facility in Ballina. This role is to provide efficient and accurate administration support to the Facility Manager and the broader team.
You will be responding to phone and email inquiries, greeting visitors and residents and ensuring their entry on the logbook, looking after rostering and allocations, ensure accurate record keeping, and maintenance of the organization's compliance requirements.

What we are looking for:

• Experience as an Administration Officer in Aged Care or a similar Health related organisation
• Highly organised and able to manage time effectively
• Managing a Reception area including high volume calls and emails as well as in-person enquiries
• Excellent customer service and communication skills
• Team player but also able to work independently
• Resilience and ability to manage complaints and problem solve
• Above average computer literacy, in particular Microsoft Office and experience in CRM systems
• Attention to detail
• Excellent written and verbal skills

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

What we offer:

• A supportive environment committed to providing excellent care and services to our residents and clients
• Salary packaging opportunities as a not-for-profit organization
• The opportunity to join an organization that strives to make a genuine positive difference for our clients and residents, our people, and our community
• Training and development, and career progression

Our commitment to diversity
We welcome and encourage applications from people across our diverse community, especially from Veterans, currently serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.